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Ordering & Payment Information:

 

By Mail

You may order by mail, simply send a copy of your quote with a personal or business check for 100% or 60% of the total quoted amount due. The balance 40% is due upon Armour Invoice in Cashier's Check funds. Personal or business checks sent for the balance 40% will hold shipment 7-14 business days or until check clears.

 

By Shipment

You may pay the balance of the total quote amount at time of receiving your shipment by Cashier's Check funds to the delivering carrier. A C.O.D fee does apply of $150.00 or 5% of collected amount. This fee is also due in a Cashier's Check and made out to the delivering carrier.

 

By Card

Visa or Master Card payments are accepted on whole orders of standard sized items totaling less than $5,000.00 with a signed credit card authorization form. No credit card numbers are taken over the phone or without signature, for security purposes.

 

Warranty

Armour Companies Incorporated will warranty Armour's manufactured components for one year from the date of purchase. Armour Companies will inspect for replacement or repair to any of their aluminum components found to be defective either in materials or workmanship after our inspection.

 

Items must be authorized for return by an Armour Companies Representative and assigned a return authorization number.

 

Returned products must be shipped in an approved container or banded on the products original pallet. Freight is to be prepaid by the customer for both inbound and outbound deliveries.

 

Normal wear, damage caused by neglect, abuse or improper operation are all items not covered by the warranty.

 

This warranty does not extend beyond what is stated herein and no other warranties, liabilities, or any other guarantees apply either written or expressed.

 

 

 

 

All orders for standard sized items are processed upon receipt of funds and shipped via motor freight to the business or residential address provided at time of ordering. The shipping and handling cost is based on the total weight of the order less our company freight discount plus the wrapping of all merchandise ordered.

 

Change Address

A Delivery Instruction Sheet may be requested to change the shipping address while order is being processed. A reconsignment fee up to $150 will be assessed for shipment address changes after shipment has left Armour’s facility, plus any additional freight charges accessed by carrier.

 

Residential Delivery

Armour Companies pays for basic residential service. If you live down a rural, mountainous, or dirt road, residential deliveries will be left to the driver’s discretion. Please discuss delivery arrangements with a sales person before ordering online. If you forget, you may also contact the freight carrier when the tracking information is supplied to you after your shipment has left Orlando, Florida. The delivering carrier will contact residences 24 hours before delivery.

 

Tracking

Armour will email or fax the tracking number of your shipment, freight company name and phone number the business day after your shipment leaves our Orlando, Florida terminal.

 

Additional Charges

If the residence is not accessible by conventional freight company truck, customer assumes responsibility for any additional charges required for delivery. The following are services offered for additional fees, not paid by Armour Companies:

 

Unloading

 

    Holiday Delivery

    Lift Gate Service

    Weekend Delivery

    Inside Delivery

    Redelivery

 

By Mail

 

Personal or business check payments can be sent in two installments. 60% with a signed proposal and prior to shipment, a certified check is required for the balance. Personal or business checks sent for the balance 40% will hold shipment 7 business days.

 

By Shipment

 

Personal or business check payments can be sent for 60% with a signed proposal and the balance 40% may be paid by certified check to the delivering carrier. Customer incurs cash on delivery (COD) fee.

 

By Card

 

Visa or Master Card payments are accepted on whole orders of standard sized items totaling less than $5,000.00 with a signed credit card authorization form. No credit card numbers are taken over the phone or without signature, for security purposes.

 

 

If items are lost or damaged during shipment:

 

1. note specifically the damage or loss

2. note number of pieces damaged or lost

3. make notes on delivery receipt BEFORE THE DRIVER LEAVES YOUR PREMISES!!

4. Call Armour Companies and we will assist you in filing your claim.

 

Specific damage, loss, or quantites of items lost or damaged, not noted, may result in a partial or total loss of replacement goods or claim. Upon receiving items it is the customer's responsibility to note the exact number of pieces damaged or lost and file a claim within 15 business days to protect claim status.

 

ALERT! - ANY LOSS OR DAMAGE NOT NOTED ON THE DELIVERY RECEIPT, AT TIME OF DELIVERY AND BEFORE THE DRIVER LEAVES YOUR PREMISES WILL RESULT IN A TOTAL LOSS.

 

Items must be authorized for return by an Armour Companies Representative and assigned a return authorization number.

 

 Returned products must be shipped in an approved container or banded on the products original pallet. Freight is to be prepaid by the customer for return deliveries.

 

 

 

 

Armour Companies Incorporated will warranty Armour's manufactured components for one year from the date of purchase. Armour Companies will inspect for replacement or repair to any of their aluminum components found to be defective either in materials or workmanship after our inspection.

 

Items must be authorized for return by an Armour Companies Representative and assigned a return authorization number.

 

Returned products must be shipped in an approved container or banded on the products original pallet. Freight is to be prepaid by the customer for both inbound and outbound deliveries.

 

Normal wear, damage caused by neglect, abuse or improper operation are all items not covered by the warranty.

 

This warranty does not extend beyond what is stated herein and no other warranties, liabilities, or any other guarantees apply either written or expressed.